Privacy policy

Privacy statement Kupers Touringcars

This privacy statement concerns the privacy statement of Kupers Touringcars V.O.F. Kupers Touringcars is responsible for the processing of personal data as shown in this statement.

Personal data
Kupers Touringcars uses personal data. Kupers Touringcars uses this data for the purpose of providing its services. For example, this information is necessary to carry out a coach ride. If you request a quote from us, we have the right to store the following data.

We store the following data:
Company name (if applicable) | Name | Email | Phone number | Street name and house number | Zip code | Residence | Preferences

We need this information to book the rental of a coach under the correct name. If this information is required for booking a hotel or the like, this information will be shared with these parties. The data will only be used for the intended purpose.

In addition to general personal data, we also store the following data:

  • If you have difficulty walking and are (partly) dependent on a wheelchair or rollator, we will store this so that we can ensure that your coach meets your wishes and needs.
  • We store data about special dietary requirements, so that we can take this into account when you indicate that Kupers Touringcars should also provide the catering in your bus.
  • Bank account numbers; in case of cancellation or refund we ask for a bank account number. This is kept in your customer file.

We do not store the following data:

  • Religious beliefs
  • Political affiliation
  • Sexual preference
  • Ethnic origin
  • Data from Social Media etc.
  • Salary data and/or employer information

On what basis do we process personal data
Kupers Touringcars processes your personal data on the basis of an agreement with the client, or on the basis of explicit permission from a private individual.

Processing and Security

Personal data is stored on customer cards that are only accessible to Kupers Touringcars and our cooperating IT company RIF-IT services. Kupers Touringcars has a processing agreement with RIF-IT services.

Our websites are secured with an SSL certificate. You can see this because https:// is at the beginning of the URL. This means that a secure layer is placed between the server and an internet browser so that the data is secured.

All data is stored on our servers in Weert. These are located in a closed room equipped with an alarm.

Cookies are used on our website. Information is stored in a cookie, for example what you have done before on this website. These cookies are used to:

  • Make the website function better
  • Make the use of the website easier

Contact forms
When you fill in a contact form on our website, the data you send us, together with the technical characteristics, will be kept by us for as long as necessary for the complete answering, handling and/or accountability in response to your message. Your message may also end up in our e-mail archive, where it will be stored for a maximum of 7 years as a result of back-up procedures and the statutory retention obligation.

Google Analytics can be used to keep track of the statistics on the Kupers Touringcars website. Google can place and read cookies on your computer for this purpose. Google may also use web beacons. If you object to this, you can disable the use of cookies in your browser.

You will only receive a newsletter if you have given permission for this. It is possible to unsubscribe from the newsletter at any time. There is an unsubscribe link with every newsletter sent by us. Your data will then be removed from our mailing list.

Exceptions: misuse, obligations
If, in our opinion, there is abuse or improper use of our facilities, we can deny access to certain IP numbers and/or e-mail addresses for a definite or indefinite period. In the event of forms of abuse in which third parties’ interests are harmed, we can make the relevant data available to these third parties. In the event of misuse, we can make attempts to trace the data back to you, for example to be able to contact you, a parent, guardian, teacher, supervisor, manager, person ultimately responsible or the like, or to be able to report whether you are in straight too