• The largest fleet in the south of the Netherlands
  • Your transport partner since 1931
  • Corona safe transport; according to the RIVM guidelines
  • Most varied fleet in the south of the Netherlands
  • Environmentally friendly coaches
  • Luxurious and modern coaches

Privacy statement

Privacy statement Kupers Touringcars

This privacy statement concerns the privacy statement of Kupers Touringcars V.O.F. Kupers Touringcars is responsible for the processing of personal data as shown in this statement.

Personal data

Kupers Touringcars uses personal data. Kupers Touringcars uses this information for the performance of its services. For example, this information is needed for a coach trip. Before you make a final booking with Kupers Touringcars, you will be asked the above by means of a checkbox on the quotation form.

We store the following data:

Company name (if applicable) | Gender | Name | Email address | Phone number | Street name and house number | Postcode | Residence | Preferences

We need this information to book the rental of a coach in the correct name. If this information is required for booking, for example, a hotel, this information will be shared with these parties. The data will only be used for the intended purpose.

In addition to general personal data, we also store the following data:

  • If you have difficulty walking and are (partially) dependent on a wheelchair or walker, we save this so that we can ensure that your coach meets your wishes and needs.
  • We keep data about special dietary requirements, so that we can take this into account when you indicate that Kupers Touringcars must also provide the catering in your bus.
  • Bank account numbers; in case of cancellation or refund we ask for a bank account number. This is stored in your customer file.

We do not store the following data:

  • Beliefs
  • Political affiliation
  • Sexual preference
  • Ethnic background
  • Data from Social Media
  • Salary information and/or employer information

On what basis do we process personal data

Kupers Touringcars processes your personal data on the basis of an agreement with the client, or on the basis of explicit permission from a private individual.

Processing and security

Personal data is stored on customer cards that are only accessible to Kupers Touringcars and our collaborating IT company RIF-IT services. Kupers Touringcars has a processor agreement with RIF-IT services.

Our websites are secured with an SSL certificate. You can see this because https: // is at the beginning of the URL. This means that a secure layer is placed between the server and an internet browser so that the data is protected.

All data is stored on our servers in Weert. These are located in a closed room with an alarm.

Cookies:

Our website uses cookies. A cookie stores information, for example what you have done on this website before. These cookies are used to:

  • Make the website function better
  • Making the use of the website easier

Contact forms

When you fill in a contact form on our website, the data you send us, together with the technical characteristics, will be kept by us for as long as is necessary for the complete answering, processing and/or justification in response to your message. Your message can also end up in our e-mail archive, where it’s kept for a maximum of 7 years as a result of back-up procedures and the legal retention obligation.

Google

Google Analytics can be used to keep statistics on the Kupers Touringcars website. Google can place and read cookies on your computer for this purpose. Google can also use web beacons. If you object to this, you can disable the use of cookies in your browser.

Newsletter

You will only receive a newsletter if you have given permission for this. It’s possible to unsubscribe from the newsletter at any time. Every newsletter that is sent to us has an unsubscribe link. Your data will then be removed from our mailing list.

Exceptions: abuse, obligations

If, in our opinion, there is abuse or improper use of our facilities, we can deny access to certain IP numbers and/or e-mail addresses for a definite or indefinite period. We may make the relevant data available to these third parties in cases of abuse in which their interests are harmed by third parties. In the event of abuse, we may make attempts to trace the data to your person, for example to be able to contact you, a parent, guardian, teacher, supervisor, supervisor, ultimately responsible or the like, or to be able to file a report or to be able to sue.

Kupers Touringcars makes data available when required by the authorities.

Access, correction and deletion of personal data

At your request, we will gladly inform you in writing which personal data we have stored about you. If you want to inspect, correct and/or delete your personal data, you can let us know through our e-mail address: personeelszaken@kupers.nu

Questions

If you have any questions or comments about the privacy policy of Kupers Touringcars as a result of this information, please contact us via personeelszaken@kupers.nu

Amendments

We reserve the right to make changes to the privacy policy.